The Factory is closed from July 29th to August 20th.

Orders placed during this period will be shipped on August 21st and 22nd. We thank you for your patience and understanding.

Private individual (33) (0)4 90 38 73 31 Professionals (33) (0)4 90 38 00 81

Care instructions for your washable mattress-topper

A washing once a year is sufficient as long as you have protected your mattress-topper with a 100% cotton drawsheet. The washable Neptune mattress-pad can be washed in your domestic washing machine, carefully following the underneath instructions:

  • On your washing machine, select the “gentle” or the wool cold washing program
  • Use a reasonable quantity of a special wool detergent and do not add fabric softeners
  • Program a 1 000 to 1 600 rpm spinning
  • Take your mattress-topper out of your machine drum as soon as the program ends
  • Make it dry simply on the laundry line (a dryer use is unsuitable) in the open air

Caution: If the size of your mattress-topper is not adapted to your washing machine drum, you will have to entrust a dry-cleaner with it.

In this case, when handling your mattress-topper to the dry-cleaner we invite you to check that your item will indeed be dry-cleaned and that a dryer will not be of any use after an “organic” washing.

Never wash your mattress-topper in a launderette, in which washing machines are not suitable for delicate products and where your mattress-pad could be damaged.

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    04 90 38 73 31
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